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When choosing a shipping provider, there are three attributes to give consideration to:
Reliability: According to Consumer Affairs, USPS has 3,099 Complaints on file which comes from a combination of: Lost Mail (1,126), Damaged Mail (193), Stolen Mail (23), Privacy Violations (13) & General Complaints (1,744). This is excluding complaints of Hostile Employees (73), Drivers (7) & Specific Mail Services like Priority Mail (74).
Convenience: You can request pick up service with Express Mail & Priority Mail. Tracking & Delivery Confirmation services are only available with some shipping types for an additional cost.
Reliability: According to Consumer Affairs, FedEx has 272 Complaints on file which comes from a combination of: Late Delivery (161), Damaged Shipments (89), , Failed Deliveries (240), Billing (17), Lost (12) & Insurance (3). This is excluding complaints of: Drivers (69) & Specific Services like FedEx Ground (19).
Convenience: FedEx offers Commercial & Residential pick up for all services as well as free tracking services & delivery confirmation.
Reliability: According to Consumer Affairs, UPS has 797 Complaints on file which comes from a combination of: Damaged Shipments (232), Lost Shipments (215), Billing Problems (8) & General Complaints (342). This is excluding complaints of: Phantom Delivery (18) & UPS Store (42).
Convenience: UPS offers Commercial & Residential pick up for all services as well as free tracking services & delivery confirmation.
Convenience: There is a $6.00 charge assessed when requesting a pick up from a residential location, though this charge can be avoided if you take your package(s) to UPS or FedEx. 99% of the time ShipNex will use UPS for large items like wheels, so if you're shipping wheels plan on requesting a pick up or dropping the prepackaged wheels off at a UPS location with the shipping label affixed. Both tracking and delivery confirmation services are offered free of charge.
Reliability: According to Consumer Affairs, ShipNex returned no results, nor when searching for any variation of the company name. (ie. Nex, Nex Worldwide, Nex Shipping, Ship Nex).
I thoroughly searched Google for any type of complaints I could find on ShipNex and I found a post by a customer being assessed a surcharge that he was not expecting. Surcharges can be assessed for a number of reasons. For example, if the item was not correctly weighed before printing the shipping labels and requesting a pick up. Sometimes the cost of fuel is changing so frequently a shipping broker rather charge the customer less up front & include a variable surcharge if deemed necessary. With ShipNex ground service, this fuel surcharge will never exceed 7% of the total shipping costs.
ShipNex is a shipping broker that primarily buys empty cargo space from FedEx & UPS at substantial discounts, allowing them to pass the savings on to their customers. Rest assured knowing FedEx & UPS are well insured for any damages that do occur in transit. Filing a claim with ShipNex is no different than filing a claim with FedEx or UPS.
Lastly, there are unconventional methods, such as: Greyhound. However, this involves a lot of time and patience on your behalf.